At this time, He Yajun stopped hiding and said directly: "What Manager Liang means is to let me delay the maintenance and repair of your Chery car a little bit, which will make the customer dissatisfied.

And it's not just once or twice, it should happen every time. I have been doing after-sales service for five or six years, and I know the consequences of this kind of thing. Generally, in this case, the customer can call the manufacturer to complain.

At that time, you could not bear the anger from the manufacturers. If the after-sales service does not meet the standards, your first-level agent qualifications will most likely be revoked."

To a certain extent, first-level agents are also the spokespersons of car brands. In a local area, customers' impression of a certain brand directly depends on the words and deeds of the local 4S store.

For example, person A bought a car of brand A, but the after-sales service was poor. Then when a friend wanted to buy it and asked him for consultation, he would most likely say: "Don't buy car A. The after-sales service is very poor, and even a small problem will be delayed."

If you die for a long time, buy another car!"

Not to mention that one word spreads to ten, but word of mouth is accumulated in each new car.

The embankment of a thousand miles was destroyed in an ant nest. If He Yajun really did this and Lu Heng didn't take any countermeasures, then Lu Heng's store might really slowly collapse within a year, and finally the manufacturer would ban him from being a first-level agent.

.

Lu Heng's face was not ordinary ugly. Liang Yixiu's move was cutting off his roots! The hard work he put into Hengcheng company is unimaginable to ordinary people. He spent a lot of study time, used various methods, and used human kindness.

He used everything that was needed, and relied on foresight to buy the current company's appearance and poach the future top professional manager Zhao Gen. It can be said that Hengcheng is the foundation of his fortune.

His throat was a little dry and hoarse. Lu Heng thought for a moment and asked He Yajun: "Brother He, you are from Guangyuan. It can be said that you are in the same trench as Liang Yixiu. Why are you telling me this?"

He Yajun said bitterly: "Do you think Liang Yixiu will hurt you by doing this? If I really do what he said, I will not be far away from Guangyuan."

Seeing that Lu Heng was a little confused, He Yajun explained: "Mr. Lu, you are a capable person. I have seen this very early. I have seen everything you did before. It can be said that if I really do that

If you do it, you may not be able to react in a month or two, but as time goes by, you will definitely find out. By then, I can guess your response, which is nothing more than changing to a car repair shop for after-sales maintenance.

Or if you build your own after-sales system and lose your source of profit, then it will be difficult for me. If I can't get results that satisfy Liang Yixiu, my end will be to leave. It's not like you don't know.

Liang Yixiu has such a strong desire to control that if anyone does not go as he wants, he will fire him directly."

"I am not Liang Yixiu's direct team member. It can be said that I was supported by President Su. On the surface, I am equal to Liang Yixiu, but when he becomes the general manager, he will definitely find a reason to get rid of me. He is in the city

With a wide network of contacts, it is easy to find after-sales talents. Therefore, I urgently need your after-sales orders to make my performance more solid and create more profits for Guangyuan, so that he will not dare to touch me.

"

Lu Heng was silent. What He Yajun said was true. According to Liang Yixiu's temper, those who didn't follow him would basically not end well, and most of them would be eliminated.

Now that Lu Heng knows about this matter, there is no way to solve it.

"Brother He, since you told me this matter, you can put your mind at ease and I will solve it. But when it comes to this, I really want to know why Liang Yixiu's attitude towards me has changed so much? From today on

From the moment we walked in, he treated me like my nose was not my nose, and my eyes were not my eyes, so I didn’t offend him, did I?”

He Yajun hesitated, looked at the four coaches over there who were smoking, turned around and said in a low voice: "You may not know this, Zuo Zuo and the other three were poached by you, and Mr. Su doesn't care.

But Liang Yixiu feels that he has lost face by you. It is normal for him to be unhappy with you, and it may be because of this reason that he wants to mess with you!"

Lu Heng wiped his forehead and woke up as if he was enlightened. He actually forgot about this.

Now that I think about it, I did ignore Liang Yixiu's thoughts at the time. He had just arrived not long ago. Lu Heng had discussed the resignation of Zuo Zuo and the others with Su Lun. It seemed that he had not even said hello to Liang Yixiu.

.

"Haha, it's because of this that I convinced him. Okay, everything makes sense. I will solve it slowly when the time comes. I still need Brother He to help me more after the sales. Try to take care of my things.

Customer, don't let him have any dissatisfaction. If he complains to the manufacturer, it will be really troublesome for me. Thank you!" Lu Heng said with a helpless tone. Unintentionally offending people always made him a little depressed.

"There's nothing to thank you for. It's beneficial to others and to yourself, so go ahead and do your work!"

After saying goodbye to He Yajun, Lu Heng got into Coach Ma's car and left Guangyuan Volkswagen.

On the road, four new Chery cars with temporary license plates were driving back and forth, attracting a lot of attention in the traffic flow.

Lu Heng was sitting in the horse coach, watching him skillfully operate the steering wheel, shifting gears and filling the gas just right, and couldn't help but nodded.

After looking at it for a long time, Lu Heng suddenly thought that Hengcheng could call a test drive specialist!

I will order a batch of test drives in March soon. At that time, the management of the cars will be another troublesome matter.

Generally, this kind of test drive cannot be left to employees to manage, otherwise who knows whether they will drive it out for fun. But it seems unrealistic to leave it to Zhao Gen. Zhao Gen is already very busy, so let him manage this.

There are so many things that Lu Heng is really afraid that his body will not be able to bear.

Not to mention others.

Lu Heng thought about it for a while. The job of the test drive specialist is to give test drives to customers. In addition, he can also be responsible for mobilizing new cars. In the future, when customers want to pick up the car, they don’t have to waste time traveling around with the sales consultant. They will be handed over to the test drive specialist.

Just ask a test drive specialist to do it.

Thinking of this, Lu Heng asked subconsciously.

"Is Coach Ma doing well at Fenghua?"

As soon as the words came out of his mouth, Lu Heng knew something was wrong. Why did his tone sound like poaching!

But what he didn't expect was that the taciturn Coach Ma actually replied to him.

"Not smooth"

Lu Heng silently looked at Coach Ma who was concentrating on driving, as if the words he just said did not come from his mouth, but there were only two people in the car so Lu Heng had to believe that these were what Coach Ma said.

Lu Heng asked tentatively: "Can you tell me what went wrong?"

Coach Ma relaxed the accelerator slightly and allowed the car behind him to pass him. He said in a low tone: "I don't like to talk much. The students are very reserved and nervous in front of me. Maybe it has something to do with my personality!

The results of Subject 2 of the first batch of students have come out, and just in January, the passing rate of my batch was the worst, and several of them paid for it."

ps: After some calculation, the monthly ticket last month was 530 votes, which means I still need to add five more chapters. Then there is the great cat alliance reward, and I also have to add more chapters. As for how much more, I have to add more chapters.
Chapter completed!