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Chapter 230 Let's encourage each other(1/2)

After the early morning meeting, Zhang Feifei and Tang Xiaotong's other members suddenly found Qian Chu and said they wanted to talk to her.

Qian Chu looked at the time: "It will be early in the second day, can I get after the second day?"

As a result, Zhang Feifei shook her head with a tense face: "We want to talk first."

The other people also nodded. Qian Chu looked at their expressions and thought it should be a serious matter, otherwise the few people would not have persisted like this.

Furthermore, although Zhang Feifei was a little arrogant, she later cooperated with Qian Chu and was very convinced by Qian Chu, so she usually did not ignore the meeting for no reason and insisted on talking to Qian Chu, and joined forces with several other people.

Qian Chu thought for a while, "You guys wait a moment."

She entered the small conference room and whispered a few words in Sister Wen's ear. Sister Wen nodded, Qian Chu came out, and Sister Wen presided over the meeting that day.

Qian Chu found that Lin Shuang and her team were occupied. After thinking about it, he took Zhang Feifei and four others to the cafe downstairs. Qian Chu ordered a cup of coffee for several people, and then sat down and asked, "What happened?"

The other three people pushed Zhang Feifei together, and Zhang Feifei shook her arm before saying, "We want to complain!"

Qian Chu didn't understand why: "Who do you want to complain about? What are you complaining about?"

Zhang Feifei said: "We want to complain to Tang Xiaotong!"

Qian Chu asked directly: "What the hell is going on? Can you just tell me?"

Zhang Feifei let out a breath and said, "Last time the start was good, everyone in our group bought self-insurance items. Tang Xiaotong told us that the company had arranged a group stage within this time, and then said that the product of the start was very good this time. Even Mr. Li bought a financial insurance of 500,000 yuan. Therefore, we can use the company's rules and products to make extra money for ourselves."

"Make extra money?" Qian Chu asked: "Did you make an order at other insurance companies?"

Zhang Feifei shook her head: "Of course not, we know we can't do that. We... Tang Xiaotong said that we can buy self-insurance pieces ourselves, which can not only serve as the performance of the group, but also win additional rewards from the company." Zhang Feifei pursed her lips: "So, everyone in our group bought them, and even Mantis borrowed more than 50,000 yuan and bought a financial insurance."

Mantis is a member of Tang Xiaotong's team and is the poorest person in the company. He has a family of five. Both of them have serious cancer illnesses. Because they have no money to treat, they can only delay treatment. The wife has some mental problems and has a young son and has hearing problems. Mantis is now the old man and his wife doesn't care about him, so she just wants to make money first and install a hearing aid for her son.

Because of this, the company has donated money to Mantis several times. However, the donated money can only solve the temporary life and cannot solve the root cause.

When you look at your clothes and dress, you can tell that your family is not in good condition. Mantis is a special group that will be given extra care no matter who it is in the company.

Qian Chu looked at the mantis huddled in the back, a thin and black young father, who was only twenty-four or five years old, and his family was not in good condition. He didn't know how he got the 50,000 yuan.

After hearing this, Qian Chu didn't think there was any problem: "You bought this voluntarily, and the product is really good, so there is no reason for you to complain to Tang Xiaotong."

Zhang Feifei bit her lower lip: "Because Tang Xiaotong lied to us! Whose family's money is so easy? We were all inspired by him and felt that we could not take advantage of a golden pig without spending money, so we all bought self-protection pieces. Okay, everyone bought it, and we had nothing to say, but what did Tang Xiaotong do? He lied to us to buy self-protection pieces, but he secretly refunded the 300,000 yuan financial insurance he bought!"

Qian Chu said "ah" and "retreat?"

"Yes! Our purchase has been effective. He has bought it in order to deceive us into buying it. But when we didn't know, he returned in the final hesitation period. Who wouldn't be angry? We were worried that we would not support the team, but instead we would take advantage of the team, but we couldn't get over it. As a result, they were better and took advantage of us with confidence. Master, you say, how difficult it is to raise 50,000 yuan for mantis? He also has the heart to lie to him? What's the situation with mantis? Who doesn't know? He cheated us on self-protection, and he returned it himself. This is what people do? He is still our master!" Zhang Feifei became more and more angry. "We know that there are problems with other people's character and are unwilling to talk to him more. As a result, they are so powerful, and they cheated us like this! In this way, we can't complain?"

Zhang Feifei's emotions rose, and the others were also filled with righteous indignation: "We were so angry. We went to see him in the morning, and he also said that his father would not allow him to buy it. He said that it was his father's money!"

"He kept encouraging us to buy and buy, and did not compromise with our family. Why did he listen to his father? Can you be more shameful?"

"Did Tang Xiaotong come in the morning?" Qian Chu felt that he didn't see him.

"Here we came, because we settled the score with him, so we secretly took advantage of our inattention."

Qian Chu reached out and held his forehead: "Calm down and let me be quiet."

"Master, we don't want a master like him anymore. He has a bad mind and dirty mind. We will never listen to him say a word in the future, but this matter... is not over!" Zhang Feifei said at the end and began to breathe heavily: "I hate Tang Xiaotong to death!"

Qian Chu understood that this was the act of deceiving the team members. Although the team members did not suffer any losses, this behavior of being deceived and taking advantage of the team members was still very infuriating.

But to be honest, Qian Chu looked at it from the perspective of bystanders, in fact, she felt that complaining was useless because Tang Xiaotong did not violate the company's rules and regulations, and the company also allowed agents to purchase self-protection items. So she felt that the point of complaining was irrelevant to Tang Xiaotong. After all, a shameless person cannot use moral norms to make him feel ashamed.

Qian Chu looked up, and Zhang Feifei and several others were angry when they mentioned Tang Xiaotong. Because they were slight, their position and right to speak in the company were almost zero, so they knew that they were speaking out, at most they were talking a little unpleasant, making people know that Tang Xiaotong had done unethical things, but the rest was useless at all.

So several people came to Qian Chu.

Qian Chu is different from them. She has good performance and many team members. She is in the top three every time she evaluates, and her voice is getting bigger and bigger in the company. Didn’t Zhu Kedi leave in shame because she was fighting with Qian Chu?

What's more, Qian Chu was also their master's master. He was once slandered by Tang Xiaotong in various ways. The entire company, only if they look for her, would they have the opportunity to complain to Tang Xiaotong.

After Qian Chu finished talking nonsense, he felt a headache. Even if she reported it to the company, she would probably not solve any major problem.

Seeing that Qian Chu didn't say anything, several people looked at each other, "Master, you don't plan to care about us anymore, are you?"

Qian Chu looked up: "I'm fine, why don't you care about you? But you have to know that the company has rules and regulations. Even if you punish someone, it will follow the rules and regulations in the company. Don't worry, sit down and let us talk carefully. First of all, did he force and threaten you to buy it? No, right? Secondly, he has promised you that he will not refund it if he buys it, and let you buy it before you refund it? No, right? Finally, since you have not agreed that you can't cancel the insurance in the end, then his cancellation is just a personal behavior and has not touched your personal interests. It has a lot of it that has taken advantage of you and got a little golden pig worth two or three thousand yuan. With this alone, we cannot let him be punished."

"That's it just that he is cheap?" Zhang Feifei looked unbelievable, "He's the kind of person..."

Qian Chu sighed and smiled, "I mean, what Tang Xiaotong did to you now is not enough to make him punished by the company. In other words, I can help you complain to the company, or even to Wensu's branch, or to the headquarters' headquarters, but this has nothing to do with him. At most, we are scratching it through our clothes. Do you think about it?"

Zhang Feifei sat down dejectedly, "Then, what should we do? We can only suffer a loss like this?"

Qian Chu looked at them, "You can't force the company to punish someone who has not violated the company's rules and regulations. This is not fair to anyone. If you punish others at will, then does that mean that one day any of us will be punished by the company if we are maliciously complained?"

"...Breaking rules and regulations..." Mantis was originally huddled at the end. When he heard Qian Chu's words, he murmured, "If... if he signed on behalf of the client, is it considered a violation of rules and regulations?"

Qian Chu looked up in surprise: "Signing on behalf of the customer? Of course, this is not possible, this will be punished. The company has explicit regulations that all places where the policyholder requires the insured to sign the insurance contract must be signed by the insured, otherwise any dispute will not be supported. During the last meeting at Gao Jing, the leader of the branch company also said that in order to prevent fraud, Wen Su will change to taking photos and recording orders in the future. That is, the agent and the insured need to take photos and take photos together with both parties' ID cards and insurance contracts to reduce the forgery of signatures."

After hearing this, Mantis said, "I once signed the insurance policy of my relative, but my relative was from another place, so it cost a lot of money to go there. At that time, I was anxious to record the order, so Tang Xiaotong secretly told me that he had a trick, which was to sign on behalf of the customer. When the company called to visit, the customer just had to tell the customer that the letter was signed by himself."

Qian Chu looked at him in shock: "This is not allowed, don't you know?"

The mantis drooped his head: "I know this is not allowed, but when I go there, I come back, the fare is expensive, and many things are said on the phone."

Qian Chu sighed, "He teaches you how to do this, but it doesn't mean he will do it himself. At most it is a stopgap measure. Moreover, even if it is a stopgap measure, we say it privately, and we must not say it on the table."

"He signed on behalf of him." Mantis said: "I have seen it with my own eyes three or four times. At the beginning, I didn't have a single order, so he said he would take me to see it..."

When Tang Xiaotong bought a car in the 4S store, he was just an ordinary salesperson and had never been an official. So when he arrived at the insurance company and found the difference between master and apprentice, he quickly took on the position of leader, so he was arrogant to Zhang Feifei and other team members. Later, he found that some people ignored him at all, so he could only use the style of the leader on those obviously poor team members, such as Mantis. As we all know, Tang Xiaotong scolded him very arrogantly, just like he was the leader who paid Mantis.

Only people like Mantis can endure Tang Xiaotong's various scoldings.

"I have seen him signing for the guests with my own eyes. Some of them happened to be on business trips and were not at home, some asked the other party's wife to sign for the signing, and some from other places..." Mantis said: "I saw it with my own eyes. I don't know if there are other signing agents."

Qian Chu stared at the mantis and asked, "How many times have you signed on for him?"

Mantis said: "Twice, but no one who has sorted out the information on the counter can see it!"

"Of course they can't check it out, because they don't know what the other party's signature is. For them, the information you handed over must be accurate, so even if you take responsibility, your responsibility will be greater." Qian Chu rubbed his temples and asked others: "Do you have a insurance policy signed on behalf of others?"

None of the others said anything, Qian Chu was anxious: "It's true that there is, there is nothing, it's not true that Chengdu has forgotten it? This matter is very serious! I will tell you now that if you have this situation, contact the customer immediately and correct it. And we must ensure that there will be no such mistakes in the future. You said that you have all this kind of violation on your part, and you still want to complain to others?"

Several people lowered their heads one after another, and Zhang Feifei looked up: "I, I'll just have one..."

Qian Chu knocked on the table: "Change it! You know that once you are found out, you will not be promoted within half a year, and there will be no promotion within half a year. It seems that you have to open a second-year content like this separately, reminding everyone not to make such mistakes again in the future."

"Then we..."

"Don't complain about other people's affairs first. You can correct your mistakes first." Qian Chu felt a headache. "Contact customers now and correct them all. Those in Wensu locals should meet quickly. You don't have to go back if you have a relative in Mantis. You can call a courier now and make all of them within this week. In addition, don't tell others about this beforehand, and then talk about it yourself. On the counter, I will negotiate with the counter teacher first."

Several people originally wanted to complain to Tang Xiaotong in a hurry, but they ran to solve the matter in panic because of this matter.

Qian Chu sat alone, took a sip of coffee, and went upstairs with a cup. The second one on the upper floor was already over. Li Guang didn't see Qian Chukai's second one, and even came over and asked, "Chuchu, what are you doing? Are you lazy?"

Qian Chu glanced at him, "Am I a lazy person?" She handed the bag to Li Guang, "Help me to prevent the company, I have something to do with the counter teacher."

Li Guang curled his lips: "I'm not your bag."

He muttered, but the man was still walking towards Qian Chu's office with his bag. Chen Tian was sitting in the office and talking to Lin Shuang. When he saw Li Guang coming in with Qian Chu's bag, "What are you doing with your sister's bag?"

Li Guang put the bag at Qian Chu's position, snorted, ignored Chen Tian and left.

Chen Tian: "Hey, this person is sick!"

-

"What? Are you kidding?" The counter teacher looked shocked, "How could such a thing happen? Who are these?"

Qian Chu laughed with her, "You find it incredible, right? I can't believe it, but I really can't tell others about this. Besides, these are all word-of-mouth propaganda, and the company has not done any serious publicity about this convenience. So I think we can emphasize it next month's single season. I will mention this to Mr. Li, don't worry about it, that's the matter. Do you think this is OK?"

The counter teacher looked at Qian Chu: "You have to report this to the top? I think it's a serious matter."

"I think it's serious, and it should be reported. I personally think that those fools of them should be punished. But I think it's better not to operate." Qian Chu said: "Look, it's their business for them to make mistakes, but you're innocent. You're just a person who reviews materials, and you don't know what the signature of the customer is, but you have to bear the responsibility for lax review. Internal promotions for companies like Dafu Insurance are difficult. If you have such a problem, it will also affect your future development, so I don't recommend doing this."

The counter bit his lip and he proposed to report it, considering shirking his responsibilities and not allowing himself to bear the wrong thing that violates the rules and regulations. Unexpectedly, Qian Chu reminded him that whether he reports or not, the responsibility for his lack of strict review will always be there. As long as it is recorded, the future promotion will have an impact.

In addition to the important resume, companies like Dafu Insurance are also very important. As a counter reviewer, their main job is in dereliction of duty. What opportunities will be left in the future?

"If this is the case..." the counter teacher hesitated, "Let them get the information as soon as possible."

Qian Chu smiled at him, "Okay, I have asked them to deal with it as soon as possible, thank you teacher."

-

All the revised insurance policies were arrived on Saturday. Qian Chu checked the places where the insurance contract needed to be signed and handed over to the counter. The two of them were like they were making joint codes, one handed over and the other took over, and each did their own thing.

After the matter here was settled, Zhang Feifei and his friends found Qian Chu again: "Master, can we complain now?"

Qian Chu felt a headache, "What do you think?"

Zhang Feifei was dissatisfied: "Since we have no handle, of course it's time to complain to him."

"Do you know that I have a tacit understanding with the counter teacher? Because of your mistakes, I have to say nice things to the counter teacher, otherwise he will stab it up. If I want to protect you, I will pick the words that are beneficial to you. If we ignore the counter teacher now and stab the matter directly, does that mean that I stabbed the counter in the back?" Qian Chu said: "Even if we complain, we have to press it back, not now. Otherwise, it will be difficult for us to do things in the company in the future. Think about it, is this the truth? Who dares to trust us? If we speak without trust and stab the knife in the back, we may become a representative figure who is disgusted with everyone."

Several people looked at each other, and finally the mantis said, "How long will it take?"

Qian Chu thought for a while, "When do you think it's suitable?"

Zhang Feifei pursed her lips and frowned, "Now."

Qian Chu sighed and nodded: "Yes. But if that happens, the counter will expose you. Don't blame others at that time. After all, everyone must protect themselves."

Several people fell silent again, Qian Chu looked at them and said, "You don't have to feel frustrated. If you want to report others, you must first be the position and then the reason. You don't take any of them. Even if you report them, the result is not what you want."

"Then, that's OK, let's consider it again." Zhang Feifei said.
To be continued...
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