‘Well, in this way, it is equivalent to completing the initial screening work directly.’

‘When I used the email address before, the initial screening was almost the most troublesome job of the e-commerce department. Now, if the official website constraint mechanism is used to directly complete this work, the work efficiency of the e-commerce department will definitely be greatly improved!’

Thinking of this, Li Chuan couldn't help but smile.

However, he was not happy for too long.

After a while, Wang Chengyong ran over and told him that the customer service had received a lot of feedback calls.

The feedback calls were all called by manufacturers and brands. The questions they said were varied, but they could basically be summarized as one sentence - they don’t know how to use the official website.

Li Chuan felt that these people may have a low IQ because in his opinion, the official website is not complicated to use. As long as you study it a little, you will basically use it, and there is no particularly high difficulty.

However, he couldn't really think so.

After all, the problem has already emerged, and there are still a lot of it, so we must find a way to solve it.

What method to solve it?

Explain one by one, and it means that that is definitely not possible, and the workload is too high.

If you want to effectively solve this kind of problem, you can only take a one-time and all-round way.

Li Chuan and Wang Chengyong discussed it and decided to write a text tutorial and post it on the official website.

When they thought about it, they immediately organized manpower and began to write text tutorials.

This matter was quite troublesome. Four or five people struggled for a while and it was not over yet. It was not finally settled until 8:30 pm.

At 10 o'clock the next morning, the text tutorial was posted on the official website.

Originally, Li Chuan thought that this would completely solve the problem.

However, he was a little naive in thinking.

After hanging up the text tutorial, it did have a certain effect, but the effect was not obvious. The customer service still received a lot of feedback calls.

Li Chuan had no choice, so he discussed with Wang Chengyong again. Finally, they decided to do another video tutorial.

The video tutorial was even more troublesome. They worked overtime for two days and were not completed until the afternoon of the Qingming Festival on April 5th.

At 10:00 am on April 6, the video tutorial was also posted on the official website.

After the video tutorial was launched, the feedback calls were finally reduced.

At this point, the question is finally over.

For the sake of the official website, Li Chuan worked hard for several days in a row.

Fortunately, it's all worth it.

With the official website online and various problems have been solved, the work efficiency of the e-commerce department has made a qualitative leap.

Taking advantage of this opportunity, Li Chuan also held a meeting with Jiang Zeyu, Wang Chengyong and others, re-standarded the product selection process, and made adjustments to some detailed work.

After some transformation, Sanmu Network's product selection channels have become more standardized, transparent and efficient.

This change is like a bird gun changing cannon, which has been upgraded several levels at once.

With this as a support, the future development of Sanmu Network will become smoother... This is very important.
Chapter completed!