There is some truth in saying this, but it is not accurate. Objectively speaking, Pangdonglai has done a more thorough job than Haidilao.

Haidilao treats customers as God and provides meticulous services. Pang Donglai also treats customers as God, but it not only treats customers as God, but also treats its employees... Pang Donglai's employees are treated very well and work hard every day.

6 to 7 hours a week

2. The store is closed for regular breaks. Overtime work is not allowed. Overtime work is subject to a fine of 5,000 yuan per time. The cashier can work while sitting. If there are special circumstances, such as a customer deliberately making things difficult, the company will also issue a grievance award, the amount of which is 5,000 yuan.

Between one thousand and eight thousand.

Various measures prove that Fat Donglai is really implementing a "people"-oriented corporate culture.

This is really rare in today's business society.

Li Chuan also studied Fat Donglai’s business model in his previous life.

From a human perspective, he admires it, but from a business perspective, this business model has many problems.

There is nothing wrong with the "people"-oriented concept, but the prerequisite must be a very high reputation, otherwise it will not be able to achieve the effect of Fat Dong Lai, and the cost of the "Pang Dong Lai model" is extremely high, both in terms of personnel costs and materials.

The cost is a large amount of money. If the surrounding market is not big enough, it is very likely to go bankrupt.

In addition, there is another very important point, that is, the "Fat Dong Lai Mode" attracts hatred... In this mode, you must be prepared for all kinds of cold shots and hidden arrows. If you are not careful, all your previous efforts may be wasted.

It was precisely because of these concerns that Li Chuan did not choose to apply the "Pang Donglai model" when opening Xihe Chenchuan Supermarket.

Of course, this doesn't mean he will give up.

His idea is to first open a supermarket to test the waters and accumulate some experience in the retail industry. When he has accumulated enough experience, he will consider the "Fat Dong Lai Model".

He had already planned these things, but he had not revealed them to anyone.

Now, Feng Xiaowen suddenly mentioned Pang Donglai. While he was surprised, he also felt a little interested.

He really wanted to hear what Feng Xiaowen thought.

"I was browsing Douyin some time ago and saw some news about Fat Donglai. Later I checked it myself and found that Fat Donglai is much better than us!"

"Yeah."

Li Chuan smiled and asked, "How is it better than us?"

"Its service is great. There is a canopy outside to protect customers' electric cars and bicycles from the rain. If it cannot be blocked, they will put raincoats on customers' electric cars and bicycles... There is also a pet storage room there.

, pet water basins and defecation hygiene bags are provided free of charge, and there is also a nursery inside, with dedicated personnel to take care of it...

When customers enter the store, they can make free phone calls, cut trousers, and iron clothes; when autumn and winter come, they will prepare hot ginger tea for customers; when they go out on rainy days, they will also distribute raincoats and umbrellas; when they come in on snowy days, they will use them

Feather dusters help customers dust off snow...

For fresh fruits and vegetables, they will indicate the place of origin, storage method, and storage time. They will also advise you on how to choose vegetables, and even provide free recipes; there are storage tables on the shelves to facilitate customers to temporarily put things; clothing will also indicate the purchase price...

The various services are really considerate, and they are also very kind to their employees...”

Feng Xiaowen said a lot, basically all the information that Li Chuan knew.

Li Chuan listened noncommittally, but did not interrupt. He wanted to see how much Feng Xiaowen knew about Fat Donglai.

The result made him satisfied. Feng Xiaowen did learn a lot of information about Fat Donglai. Although the information was all found online without any on-site inspection, it also proved that she had really studied hard.

After Feng Xiaowen finished speaking, Li Chuan said: "Fat Donglai, I have done some research, and I also know what you said, but... do you think we can do it?"

"This... may be difficult, but if you try it, you should be able to do it partially."

Feng Xiaowen looked at Li Chuan with a nervous look on her face.

This was the first time she expressed her thoughts and made suggestions to Li Chuan, and she was a little afraid that Li Chuan would not agree with her views and would accuse and criticize her.

However, what she worried about did not happen.

"You're right. If we try, we can at least partially do it."

Li Chuan smiled and said: "Partly, although it cannot replace Fat Donglai, it can also improve the quality of service. On one-third of an acre of land here, it is enough to gain customer reputation. This is a good thing."

Feng Xiaowen's face perked up: "Then do we want to study?"

"Do you want to go?"

"Um."

Feng Xiaowen nodded and said: "I want to go there for an in-depth investigation and study in depth for a period of time. When I have learned a lot, I can bring the experience back."

"Do you want to change it accordingly?"

"no."

Feng Xiaowen shook her head and said: "The market and conditions there are different from ours, so we can't copy them completely... If it's suitable, you can change it. If it's not suitable, you won't change it. We'll just do it the way we did before... This is the arrangement

, more reasonable."
Chapter completed!