The matter is here, and Yue Dong cannot ignore it.

This person's appeal is quite straightforward, and he needs ten times the compensation.

Yue Dong called Yudailing Restaurant, "Is Yudailing Restaurant? I am Yue Dong from the Operations and Management Department. Are you the front desk supervisor here? I want to verify something."

"Sorry, the front desk supervisor will take a turn for the day."

"Who is responsible for the front desk today?"

"It's Manager Xing's manager. Yue Dong from the Operations Management Department, and he said he wanted to check with the front desk supervisor for what happened."

The first six words are said to Yue Dong.

Yue Dong didn't hear the following words so clearly because his mouth was not speaking to the microphone, but was answering the question from Xing Xianli, the manager of Yudailing Restaurant.

Yue Dong didn't expect to startle Xing Xianli directly, and he had some headaches.

This is a fashionable woman who always pretends to be a queen, holding dressing, planning, management, power, and fitness books all day long, studying and practicing how to dominate others.

Sometimes she is elegant and intellectual, sometimes she is ruthless, sometimes she is a little domineering and disregards other people's feelings, and sometimes the interests of the restaurant are above everything else.

In order to make diners willing to consume more, she blew a bottle of Laobaidian in one breath!

The reason why Yue Dong was troubled was that she had a wide range of knowledge, had a leap in thinking, did not play according to common sense, and liked to take the initiative, so the subsequent communication might not be so smooth.

But she was not convenient to use the new official to take office as a three-handed fire to suggest that she cooperated with her work, for fear of angering the great god who surrendered to the kitchen.

In that person's eyes, he would not have the position of a small supervisor.

The other party had already picked up the phone, so Yue Dong had to take a look.

"Xiao Yue, I'm so arrogant that I'm too lazy to even walk on the road?"

Yue Dong quickly lowered his posture.

"Manager Xing, you misunderstood me. This morning, I was just transferred to the complaint handling team. I didn't understand the rules and regulations that need to be understood. I really couldn't get through it. Even the handover was handled by our Ai Da Document. If it weren't for the tourists who came to complain, I might not even have time to call this phone number. I didn't expect that it would alarm you, Manager Xing, please forgive me."

"You were exiled to the army? Why?"

"This is not clear for a while, but it's time to go to dinner, so there must be someone talking about it in your restaurant. Just listen to the story to relieve your boredom. The purpose of my call is to "

Xing Xianli interrupted Yue Dong, "Wait! You just said that even the handover was handled by Aixun. If you transfer a group, you still have to help with the handover? Could it be that person? What's the name of the supervisor who has been on sick leave in the complaint handling group? Oh, what's his name? Did you pick up his position?"

"That's not, I'm just an acting supervisor. Manager Xing, there is a tourist here."

"You are the acting supervisor? I'm so laughing. The deputy supervisor hasn't come back yet when he comes abroad to visit relatives? He won't fight when he comes back?"

"Let's talk about it then, I won't take the initiative to fight him anyway. Manager Xing, here I go."

"Then how did you become this acting supervisor?"

If it wasn't for the complaint in front of you that had to be handled, if it wasn't for the concern of that great god, Yue Dong really wanted to hang up the phone!

"Manager Xing, this matter is really hard to explain in a few words, and it is not convenient to say it in front of the complaint of the tourists. If you are really interested in listening, please help me deal with this complaint first. I will go and tell you specifically. I will leave until you are satisfied."

“What complaint?”

Yue Dong breathed a sigh of relief and finally faced this problem. It was too difficult.

"It's like this, Manager Xing. About fifty minutes ago, a tourist ordered a bowl of seafood soup at your restaurant."

Yue Dong's words were interrupted again, "I don't like to hear you say this! What does it mean to be your restaurant? You eat the work meals delivered by this restaurant every day at noon, and you often come to have supper, so you treat yourself as an outsider?"

When Yue Dong just heard the first sentence, he really thought that what he said was inappropriate. Unexpectedly, he just thought that he was called a foreigner, so he took the opportunity to get closer and the matter was easier to deal with.

"The stuttering is our restaurant. About fifty minutes ago, a tourist ordered a bowl of seafood noodles at our restaurant. When the waiter served the dishes, his thumb was put into the soup."

Xing Xianli interrupted him again.

"That guy went to complain? Are you sick? I saw it with my own eyes. Because the floor I just mopped was a little slippery, the waiter didn't control the balance, so he shook it, causing the soup to rinse his thumb. Because it wasn't time for dinner, there weren't many people in the restaurant, and the guy kept staring at it and definitely understood what was going on. We admitted that the service was flawed and said that he would make a new bowl of seafood noodles for him. He asked him to pay ten times the compensation! It's not that the quality of the food was bad, it was completely accidental. Why should I agree to him? I still have the face to go and complain?"

Yue Dong's face darkened.

Bearding is about the waiter putting his thumb into the soup when he served the dishes, but Xing Xianli said that it was the soup and rinsed his thumb. The beard didn't mention that the ground that had just been dragged was a little slippery.

Beard said that the restaurant wanted to make him a bowl of seafood soup. He was worried that he would return the bowl to the stove and then disagreed, but the restaurant refused to refund the money.

But he didn't say anything and asked for ten times the compensation!

It's just going to make someone angry!

Yue Dong didn't think Xing Xianli was lying. She was not a person who was afraid of trouble, not to mention that there was a great god Tang Chao behind her!

With Tang Chao supporting her waist, there is no need for her to distort the facts even such a thing.

Xing Xianli's roar just now was a little loud, and she heard a little beard, and her expression was a little stiff, which made Yue Dong even more convinced that Xing Xianli was talking about the truth.

This is not easy to deal with, because the restaurant is operated by the staff of the scenic spot, and the menu is a three-way order. The corresponding amount must be compared with the link handed over to the scenic spot Finance Department. Any issues involving refunds and cash compensation must be eliminated and detailed explanations must be made, and the salary and bonus of the person involved may also be affected.

Therefore, restaurants rarely use refunds and cash compensation to resolve disputes. If the meal has defects, they usually make a new serving. You can also use other uncounted meals to compensate, such as a bowl of braised pork, but not a braised fish.

What made Yue Dong angry the most was that he had a headache about Xing Xianli coming on stage in person, but his beard did not provide real information, so that his own draft was useless and he lost the initiative as soon as he got to the point. Isn’t this embarrassing himself?

The beard quickly recovered and raised his legs twice. He probably wanted to cross his legs because it was too deep to lift it up.

Yue Dong felt even more unhappy. He thought he was angry when he came, and must have suffered a lot of grievances. He was here specifically to cause trouble for Yudailing Restaurant?

It doesn’t matter if you want to make things difficult, you have to take office on your new official position?

Isn’t this delaying my own shining?

But no matter what, no matter how unhappy the complaint you take on, you have to deal with it.

As for compensation, the wool must come from the sheep, because I don’t want to take the initiative to ask Feng Gao and the others for compensation resources, and this aspect must not be shaken!

Yue Dong had to say to the microphone: "Manager Xing, it would be fine if we just discussed this matter in our restaurant, but now we have recorded it on the complaint acceptance form. The complaint acceptance form is also a three-way order, and it is all connected. It cannot be ruined unless the complainant withdraws the lawsuit himself. Do you think this is possible? After all, the service of our restaurant is flawed. Since he does not agree to make a new bowl of seafood noodles, our restaurant will give some other compensation appropriately?"

"Don't even think about it! When the guy left, he not only slapped the table, but also threw the door hard. He didn't say anything to me, and even went to complain, thinking that I was afraid of him? He didn't give a single peanut!"

Just as Yue Dong was about to continue lobbying, the sound of Xing Xianli greeting someone else came from the receiver, "Oh, Boss Ma brought the customer to take care of our restaurant again?"
Chapter completed!