Chapter 923: It's completely different things

What Smith needs to pay attention to now is that the inventory cannot be lower than a certain quantity.

Once you reach the warning point, you must find a way to stabilize the dealer first and ship the goods as soon as possible.

In Chen Jianghai's opinion, there is not much problem with the inventory issue. Quality is the key factor he attaches most importance to.

The most important task of Belus now is to establish a complete after-sales system like Qiuhai.

When Smith heard Chen Jianghai say this, he felt a little puzzled.

"Chan, the most important thing we are now, shouldn't we expand the market?"

He asked with a little confusion.

Smith believes that only when the market is large enough can there be a need to establish an after-sales system.

Moreover, it is not so easy to establish a complete after-sales system in Western countries such as the United States.

The first point is that it has to spend money, and it is an amazing amount of money.

Hearing Smith say this, Chen Jianghai smiled and said, "Man, we can't just focus on expansion and not pay attention to the market we have already built."

If you do this, it is like a bear going to the corn field to break corn, throwing one into the other and then leaving only one or two corn in his hand.

When a bear can hold a basket in his hand when he is breaking corn, the final result will be completely different.

What Jiang Hai has to do is to make this basket in advance.

The after-sales system is this basket.

As long as the after-sales system is established and Qiuhai’s products have after-sales guarantees in Omegia, their competitiveness can at least double.

Smith felt a little stubborn, and thought for a while and said worriedly: "Chan, if you do this, you will spend a lot of money. Have you ever thought about this?"

In order to gain a foothold in the United States, Berus spent three million to ask a team of lawyers to sue.

I spent 60 million US dollars later and asked Jackson to shoot an advertisement.

It is no exaggeration to say that such spending is already an astronomical amount in Smith's opinion.

The most important task of Belus is to make profits.

What does a businessman do, isn’t it just profit-seeking?

If you do it according to Chen Jianghai's requirements, Belus will have no possibility of making any profit in the next one or two years.

There was too much money spent in the early stage, and Smith didn't know how long it would take to operate Beluth to make the money back.

Chen Jianghai said calmly: "Smith, what we want to make is long-term money, not the current huge profits, which cannot last for a long time."

As for Chen Jianghai's words, Smith could only shrugge his shoulders and said helplessly, "Okay, Chen, you can always say some truths that I don't understand at all."

Before Chen Jianghai could speak, he continued, "Although I don't understand, I know what you said makes sense."

This is a very confusing word, but it can be seen that Smith is really full of trust in Chen Jianghai and admires it very much.

Otherwise, he wouldn't have said such things.

Chen Jianghai patted the other party on the shoulder and said, "My man, do what I said! You will know from now on that benefit of this decision."

"Okay, I'll listen to you."

Then Smith showed a hint of embarrassment and looked at Chen Jianghai in a tangled manner and asked, "Chen, how should we start this?"

It is not possible to complete a complete after-sales system in one or two days. It is a protracted task.

Smith had never done this before, so now he can only ask Chen Jianghai for help.

"It's very simple. Just follow the previous model of Qiuhai. Start with big cities and gradually expand to surrounding areas. Be sure to take one step at a time to achieve our service to the extreme!"

"It is not only necessary to prevent customers from finding faults, but also to prevent our competitors from finding faults."

Chen Jianghai said slowly.

Regarding the after-sales system, Qiuhai has undergone full practice.

Qiuhai’s current after-sales system starts with big cities.

After more than two years, most provincial capitals in the country now have Qiuhai’s direct stores.

Qiuhai’s next goal is to find ways to sink into the market and continue to open direct stores to second-tier cities.

Big cities have built first-level direct stores, and second-tier cities have second-level direct stores. And so on, in the future, it will expand to county-level or even township-level levels, and finally firmly control the national market.

Such a top-down system can greatly alleviate the problems of capital investment.

At the same time, the maximum effect can be achieved in a short period of time.

After all, having after-sales service and not having after-sales service are completely different things.

Smith's eyes lit up when he heard this. Chen Jianghai's method was indeed very practical.

"Chan, how did you come up with this method?

It's really amazing!"

Smith gave a thumbs up and said sincerely.

Chen Jianghai smiled slightly: "Smith, these are all things left by our ancestors."

Smith only thought Chen Jianghai's answer was modest.

Ancestor?

Did you have after-sales service at that time?

After asking Chen Jianghai for some related questions, Smith finally felt a little confident.

Seeing Smith like this, Chen Jianghai brought paper and pen and left Chen Xiaolong's phone number to Smith.

"Smith, this is Qiu Hai's after-sales manager in China.

If you encounter any problems in the future, you can ask him."

After saying that, Chen Jianghai smiled and handed over the phone.

Smith joked: "Chen, his surname is Chen, you are not a relative, are you?"

Chen Jianghai nodded and said, "My man, you guessed it right. He is my cousin, and his father is my father's younger brother."

Smith suddenly lost his smile when he heard this, and he widened his eyes and asked, "Chen, are you serious?"

"Really, I don't need to lie to you."

Chen Jianghai said with a smile.

Smith gave a thumbs up and said, "Wow, Chen, your family is really amazing!"

In Smith's opinion, Chen Jianghai's cousin was definitely a talented person to accomplish such a thing.

Faced with such praise, Chen Jianghai smiled slightly and did not answer.

After a few chats, Smith offered to say goodbye.

There is still some time before the evening dinner, and Smith wants to go back and organize it first.

Before going to the dinner, Chen Jianghai called his home and told them not to go home for dinner so that they would not have to wait for themselves.

At the dinner party in the evening, the few people talked about the customs and customs of the two countries, and did not talk about business matters.

Jackson and the others have been in China for a while and have been working. Now they are about to return to China, so the topic is naturally more relaxed.

Giles is an alcoholic, but as Jackson's agent, he is even acting as an assistant. He has been busy for so many days without drinking, so he has long been unable to bear it.

Now that I have the chance, I naturally drink a lot and take a look at me drunk.

Sure enough, with the support of this idea, Giles was already drunk after eating halfway through the meal.
Chapter completed!